Tuesday, July 13, 2004
Apologies
We were contacted by the real owner of Brown's Bakery, and discovered that things we'd thought were so really aren't.
We'd like to take this opportunity to make an apology to Mr. Brown of Brown's Bakery - and the wonderful and loyal customers that alerted him to our misinformation.
What happened is we got hold of a little paper that described some of the changes that were happening in the area where Brown's Bakery is - street renovations, the hospital expansions, potential parking problems for Kaiser's, that sort of thing. It sounded very legit, and some of that information was repeated in a regular newspaper - the Journal Record. So, we took the little paper as being accurate. We called the number listed for Brown's Bakery in it instead of doing the sensible thing and looking them up in the phone book, and spoke to a well-spoken man who seemed knowledgeable, and told us the things we'd said in an earlier post - which we edited for accuracy along with an apology there. We don't want to be a source of inaccuracy so we removed the wrong things.
We like Brown's Bakery, and were dismayed at what we'd read. They've got the best Devil Dogs we've ever eaten! And the people behind the counter (most often a very sweet woman) have always been friendly and helpful each time we've gone in there. Even after we open the Cracked Cauldron we intend to still be customers there occassionally, and to refer people to them because they offer goodies we don't plan to have. Not to mention the fact that they are open different hours.
We thought we had accurate information, and I'm glad that we don't have a very high readership. I shudder to think how much worse it could have been.
This highlights more than ever the need to verify facts even from sources that look and sound legit.
We've been using this blog to chronicle our experiences as bumbling entreprenuers - and you've just seen one of our biggest bumbles so far.
We are truly grateful there are people out there watching over us to make sure we don't make major mistakes. Bless you all.
Once again, we deeply apologize to Mr. Brown, Brown's Bakery, and all their loyal customers.
